WARRANTY & CARE

All Kagi and Gempops products are crafted according to high standards. Any Kagi and Gempops products purchased from 1 September 2015 are warranted for a period of 12 months from the date of purchase for faulty materials or workmanship. Kagi products purchased before 1 September 2015 are warranted for a period of 6 months. Please note, our warranty does not cover any mistreatment of jewellery or general wear and tear, and it is important you care for your Kagi and Gempops products as directed. 

In the unlikely event your Kagi or Gempops product needs our attention, please download a repairs form below and and view the process from the Shipping and Returns page.
Kagi Repairs Form